01
Add the order.
Enter customer details or paste labeled order text into the review form.
Keep your COD orders moving.
Magana is being built to help Nigerian cash-on-delivery merchants confirm orders, follow up with customers, and prepare delivery handoffs through voice and WhatsApp.
An order moves through customer contact, delivery schedule agreement, and delivery-agent handoff.
From a new order to a clear next step.
Explore the workflow in the demo:
02
Confirm and follow up.
Simulate customer calls, unanswered-call retries, and WhatsApp follow-up, with outcomes recorded against the order.
03
Prepare the handoff.
Record an agreed delivery schedule and inspect the handoff details. Disputes and unresolved requests stay visible for your team.
Know what happened. See what needs attention.
Review contact attempts, customer responses, delivery arrangements, and the next action for each order.
Building for the way customers speak.
We are developing our own speech recognition and speech generation services for Nigerian languages, including conversations that switch between languages. Our goal is for Magana to follow the customer's language naturally throughout the conversation.
This capability is under development and is not available in the current demo.
See how an order moves through Magana.
Explore confirmation, follow-up, and delivery handoff with sample data.
Open app